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Cancellations and Refunds

Cancellations and Refunds:

All orders cancelled after 48 hours will be charged 20% of restocking fee, unless previously agreed otherwise.
The only exception is if merchandise ordered has been discontinued.
All specials orders will be delivered within 4 months of purchase date. Merchandise will remain property of Ladeso LLC until balance is paid in full. Special orders can be canceled after 48-hours, but your deposit will be kept as a restocking fee for the item.
When a refund has been agreed upon, the wait is 10-14 days for it to be processed. It may be made by check or refunded back to the credit card.